Pay for your PC in installments (up to 12 payments)DELIVERY
Secure and insured shipment via UPS
DELIVERY
DELIVERY
validate your basket
You will receive the confirmation email
Choose
The carrier who will make the delivery
assembly
We prepare your order
confirmation
We confirm by email that your order is ready
TRACK YOUR ORDER
You will receive a tracking number by email
Get it delivered
Be available for the day of delivery
validate your basket
You will receive the confirmation email
Choose
The carrier who will make the delivery
assembly
We prepare your order
confirmation
We confirm by email that your order is ready
TRACK YOUR ORDER
You will receive a tracking number by email
Get it delivered
Be available for the day of delivery
delivery within 5 to 7 business days
Choose the delivery method:
- UPS standard : delivery time 5 to 7 business days (excluding weekends and public holidays)
- UPS express : délai de 24 heures (hors weekend et jours fériés) (Option temporaire, disponible seulement si la production le permet)
In the event of out of stock or a supply problem, we’ll contact you quickly so we can offer you a suitable solution. ✅
👉 IMPORTANT: These lead times do not apply to custom PCs.
delivery within 5 to 7 business days
Choose the delivery method:
- UPS standard : delivery time 5 to 7 business days (excluding weekends and public holidays)
- UPS express : délai de 24 heures (hors weekend et jours fériés)
In the event of out of stock or a supply problem, we’ll contact you quickly so we can offer you a suitable solution. ✅
👉 IMPORTANT: These lead times do not apply to custom PCs.
MAXIMUM PACKING AND PROTECTION
We do everything possible to ensure your PC arrives in perfect condition. Each machine benefits from a double secure packaging: a air cushion is placed inside the case, while a second reinforced cardboard box protects the parcel during transport.📦
👉 IMPORTANT : Always keep the protective boxes so you can return the order to us in case of any problem or withdrawal.
Our transport partner
We selected UPS to ensure delivery of your orders, guaranteeing careful handling of parcels and fast, secure dispatch.
MAXIMUM PACKING AND PROTECTION
We do everything possible to ensure your PC arrives in perfect condition. Each machine benefits from a double secure packaging: a air cushion is placed inside the case, while a second reinforced cardboard box protects the parcel during transport.📦
👉 IMPORTANT : Always keep the protective boxes so you can return the order to us in case of any problem or withdrawal.
Our transport partner
We selected UPS to ensure delivery of your orders, guaranteeing careful handling of parcels and fast, secure dispatch.
FAQ - DELIVERY
Frequently asked questions
How do I track my order?
Once your order has been dispatched, you’ll receive an email with an UPS tracking link, allowing you to follow the routing of your parcel in real time.
can I have it delivered to a pick-up point?
You will be able to choose delivery to a pick-up point once we send you the tracking number. With this link you can change the delivery arrangements depending on your needs.
What should I do if my order is delayed?
If your order exceeds the stated delivery time, contact us via our customer support. We’ll keep you informed about how things are progressing and will do what’s needed to speed up the delivery.
What should I do if my parcel arrives damaged?
If your parcel shows visible damage upon receipt, refuse it and report it immediately to the carrier. If you discover an issue after opening, contact our customer service within 5 business days with photos of the parcel and the PC, so we can find a solution quickly.
Do you deliver internationally?
Currently, we deliver mainly in France, Belgium and Switzerland. For delivery outside this area, contact us so we can review the available options.
Can I pick up my order in-store?
We don’t have a store at the moment, but we provide fast and secure delivery directly to your address.
If you have any other questions, don’t hesitate to contact us !
Join the Flow🌊
In the complex jungle of hardware, FlowUP is your guide! No more random choices and disappointing PCs: with us, never again machines below your expectations.
Our PCs are designed by experts and optimised so that every gamer gets the performance they deserve. Transparency is at the heart of our approach—join us for a no-compromise gaming experience !
