I have an artefact issue—what should I do?

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How do I fix an artefact problem?


Graphics card artefact problems can show up in different ways and colours. Here are some of the most common colours and what they could mean:

RED

Red-coloured artefacts can indicate a graphics card overheating problem or a connectivity issue. 


It is important to check the graphics card temperature and make sure that all connections are properly secured.

Green

Green-coloured artefacts can be caused by graphics driver issues or a defective graphics card. 


Make sure you have the latest graphics drivers installed and test your graphics card to see if it works correctly.

Blue

Blue-coloured artefacts can be caused by graphics driver issues, a defective graphics card, or software conflicts. 


Make sure you have the latest graphics drivers installed and uninstall any software that could be causing conflicts.


White

White-coloured artefacts can indicate connectivity problems or overheating. 


Check the graphics card temperature and make sure that all connections are properly secured.

BLACK

Black-coloured artefacts can be caused by a defective or damaged graphics card.


 Test your graphics card to see if it works properly and consider replacing it if necessary.

 

Graphics card artefact problems can show up in different ways, including distorted images or colours, strange lines or shapes on the screen, stuttering, or crashes, etc. These problems can be caused by various factors such as outdated graphics drivers, system overheating, insufficient power supply, a defective or damaged graphics card, etc.

Here are a few steps to follow to resolve these graphics card artefact issues:

Update your graphics card drivers

Drivers are the software that allows the computer to communicate with the device. Make sure that the device drivers are up to date.

You can do this by going to your graphics card manufacturer’s website and downloading the latest drivers.

DRIVER UPDATE
FlowUp gaming PC specifications

Update your graphics card drivers

To find your graphics card manufacturer’s website, go to the product page of the computer you bought on flowup.shop. Scroll down the product page and you’ll reach the specifications.

Take the reference of your graphics card to find the manufacturer. In our example, it’s a PowerColor AMD Radeon RX 7900 XT 20GB.

Update your graphics card drivers

For our example, go to AMD’s website and download the software.

AMD software
AMD software adrenalin edition

Update your graphics card drivers

The software will offer you to download the latest driver update for your graphics card. All you need to do is download it.

Test your graphics card and its temperature with a PC diagnosis

This operation consists of checking the integrity of your entire system to see whether there are any problems, and in particular the blue screen issue.

You will need to look for Userdiag on your search engine and download it. 

UserDiag is a diagnostic tool that allows you to retrieve the hardware specifications of your computer, while running various tests to ensure that your components are working properly.

userdiag
userdiag diagnostic

How does it work?​​

Just run it, choose one of the three profiles, and UserDiag will take care of the rest!

The information about your BIOS, Windows, as well as the computer components will then be retrieved.

During the detection and stress test of your components, UserDiag will retrieve several values, such as temperature, CPU frequencies, RAM, and the graphics card. This will allow you to check that everything is working optimally.

Finally, at the end of the test, UserDiag will open your diagnosis in your browser. You’ll only need to check that everything is perfect!

Test your graphics card and its temperature with a PC diagnosis

When you run your Userdiag test, you need to choose the long or extreme diagnosis in order to provide enough information.

No matter what happens, you must keep this diagnosis and send the link to our technician if the problem persists.

These pieces of information are very valuable and allow us to help you much more quickly and effectively.

Once the diagnosis has been completed, you will see in blue tips to follow to repair your computer.

userdiag recommendations
youtube frenchhardware aurelien techsama clean his computer

If necessary, clean the graphics card fans​​

Check whether your graphics card temperature is too high. If so, clean the graphics card fans and make sure that airflow is sufficient.​

Check connectivity​​

Check that your graphics card is properly connected to your motherboard and that all connections are securely fastened.

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